Accessibility

Our commitment

LuluVela is committed to providing a digital experience that is usable by people with disabilities. Our ongoing target is the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, recognizing that accessibility requires continuing testing and improvement rather than a one-time claim.

What we work to support

• Keyboard navigation, visible focus, meaningful headings, landmarks, labels, and link text.
• Text alternatives for meaningful imagery and captions or alternatives for relevant media.
• Readable contrast, responsive layouts, zoom, touch targets, and clear error identification.
• Compatibility with current assistive technologies and major browsers where reasonably possible.

Feedback and assistance

If you encounter a barrier or need help completing an order, use Contact Us and describe the page, feature, assistive technology, and problem. We will make reasonable efforts to provide the information, service, or an accessible alternative and to address the underlying issue.

Standard and updates

Our reference standard is WCAG 2.2. Last updated: September 26, 2026. This statement will be updated as our services and accessibility work evolve.